How we handle your information

Overview

At Syde6 Software, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

Analytics Data: When you consent to cookies, we use Google Analytics to collect anonymous usage data including pages visited, time spent on site, and general location information. This helps us understand how visitors use our website and improve our services.

Contact Information: When you email us directly, we collect the information you provide (name, email address, and message content) solely for the purpose of responding to your inquiry.

Site Operations: We keep access records for up to 30 days to check site security and availability. These records include the requested path, response status, request time, and connection details. We exclude visitor IP addresses, cookies, query strings, referrers, and browser user-agent values from these records.

Cookies

We use Analytics cookies only with your consent. We save your cookie choice so that we can apply it on your next visit. You can:

• Accept or decline cookies when prompted
• Change your choice with the Cookie preferences button in the footer. If you decline after you accept, we stop further Analytics collection and remove the Analytics cookies we can access.
• Use our website normally even if you decline cookies

How We Use Your Information

• To respond to your emails and support requests
• To understand how our website is used (only with your consent)
• To improve our website and services
• To maintain site security and availability

Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

• Google Analytics (only anonymous usage data, and only with your consent)
• Amazon Web Services, to host the site and process site access records
• When required by law or to protect our rights

Your Rights

You have the right to:

• Withdraw cookie consent at any time
• Request information about data we have collected
• Request deletion of your personal information
• Contact us with privacy-related questions

Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us at:

contact@syde6.com